Lead Technical Resource Administrator
Bangalore, Karnataka

Job Title       : Lead Technical Resource Administrator
Department : TRA

Job Description and Responsibilities:

Technical Resource Administrators (TRAs) are responsible for providing 24x7 support of the studio's rendering efforts. TRAs monitor and load balance the render farm, assist with hung and errored jobs and participate in the day-to-day management of render farm hosts. TRAs provide rendering support for all departments and divisions, including: Layout, Motion, Lighting and Special Effects. TRAs also monitor data I/O across various filesystems and initiate data moves to balance disk utilization. Other responsibilities include answering the Render Desk hotline, escalating urgent studio support issues after hours and responding to all SupportQ calls assigned to the department. This position is for the team lead of the TRA group.

• Generate weekly reports for production management on render and disk resource utilization.
• Create rendering and disk projections for upcoming shows. Works with Supervising TD to forecast production needs.
• Interface with US counterparts and local production leadership on resource usage trends, suggestions for optimization, and areas of concern.

• Create and maintain TRA staffing schedules.
• Participate in TRA annual performance reviews.
• Participate in interviewing and hiring decisions for TRA candidates.
• Organize training for TRA group.
• Report to Director of Technology, DDU.

• Detect and troubleshoot stuck and failed jobs.
• Monitor, diagnose and resolve/escalate malfunctioning farm hosts.
• Keep the render farm running at maximum capacity.
• Monitor file systems for space availability.
• Request changes in storage volume sizes as needed.
• Identify and report trends and potential problems.

• Monitor the LSF render queue.
• Maintain the rendering priorities and fair-share processor allocations for each team.
• Assist artists with job submissions and job errors.
• Answer the 24x7 Render Desk Hotline.
• Respond to all render-related SupportQ's.
• Work with production to forecast render resource needs.
• Make general reports for each shift.

• Update shot directories, libraries and servers.
• Run Linux and Perl scripts to convert proprietary script files into images, movie and video files.
• Render, inspect and fix frames for one or more productions.
• Deliver movie files to producers, directors and animators for dailies and film out.

• Monitor studio infrastructure servers and escalate problems.
• Answer and escalate Studio Help Desk calls after hours and on weekends.
• After hours and weekend VSC support other duties as assigned.

Technical Resource Administrators are encouraged to develop their technical and artistic skills and have frequent interaction with animators, technical directors and supervisors.

• Prior team supervision or management experience.
• 3-5 years experience working in a production environment.
• Proficiency with Microsoft Excel.
• One year of Linux, Shell scripting and basic systems administration experience.
• Good verbal and writing skills, good organizational skills.
• Able to handle a fast paced, occasionally high pressure environment.
• Can work well with a group or independently.

To apply email to careers.dwdedicatedunit@paprikaas.com with the name of theopening in the subject.